Treatment Coordinator


We’re exclusively partnered with a highly reputed, award-winning and prestigious private practice in their search for a motivated and personable Treatment Coordinator to join their central London team.

You’ll be providing support to a 6 chair, growing and multi-specialist practice with the aim of providing all patients with a first-class treatment experience. As Treatment Coordinator you’ll be responsible for effectively building rapport with patients, communicating treatment and finance options with the overall aim converting enquiries into treatment starts.

We are looking to speak with candidates from a dental practice background, so existing Nursing or Treatment Coordination experience is essential. In addition – your personality and attributes are key! You’ll be a real self-starter, highly personable and looking for a long-term opportunity with real scope for progression.

Location: Central London based

Package: Salary up to £30,000 per annum (depending on experience) + earnings of 7k+ bonus per annum.


  • Deliver a 5-star client experience
  • Liaise with clients for the entire patient journey
  • Administer and process new patient assessments electronically
  • Explain treatment options, plans and pathways to patients
  • Assist with growth of patient referrals through social media, advertisement and recommendation from existing patients
  • Discuss finance options, including payment plans, with patients
  • Communicate effectively and develop a strong working relationship with clinicians and our leadership team
  • Capture and utilise excellent patient testimonials and online reviews
  • Organise and engage in visits to referring practitioners to help strengthen referral networks
  • Develop and establish local community networking to build strategic partnership
  • Set up practice-related events including CPD offerings for local practitioner groups.


  • Maintain regular consistent and professional attendance, punctuality and personal appearance.
  • Ensure all relevant computers and IT equipment and manual systems are functional.
  • Management and maintenance of practice electronic communications.
  • Request all relevant documentation from patients.
  • Log information on calls received as necessary.
  • Greet patients on arrival to the practice in a courteous professional manner and introduce necessary staff.
  • Schedule patient’s appointments according to the clinician’s specification and availability.
  • Maintain detailed and accurate computerised patient records
  • Operate a variety of standard office equipment as required.
  • All duties deemed relevant by the line manager.


  • Follow cash and payment systems in accordance with company procedures and policies.
  • Process and monitor retail sales in line with company guidelines.
  • Set up, log and track payment plans

About You

  • Self-motivated and a team player; You will have the ability to manage a varied workload with excellent organization, time management and interpersonal skills.
  • Good knowledge of Microsoft Office programmes
  • A positive and friendly personality
  • Results-driven
  • Excellent attention to detail
If you are interested in the above role then please apply or get in touch to discuss further.
Lauren Wilkinson Managed by Lauren Wilkinson
apply Posted - 10.09.2021

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Consult will endeavour to contact candidates within 14 days of application. However, if you do not hear back after 2 weeks then please assume on this occasion, unfortunately, you have not been successful.