Support Services
Support Services

Reporting Data Analyst

Home Based


Extremely rare opportunity to work with a leading manufacturer operating in the in the healthcare, science and technology market.

As part of a progressive team you will be responsible for supporting the wider business by providing accurate, timely reports and recommendations using customer service data gained from Salesforce to identify areas for performance improvement, and increase customer satisfaction.


  • Produce strategic performance information across developing solutions in line with business strategy
  • Proactive in the delivery of critical information and data analysis to drive improvements in efficiency, productivity and performance.
  • Determine and provide logical explanations for changing trends in operational performance backed up by data
  • Extract and fully analyse any information and data ensuring that reports articulate findings and provide suggestions and/or training on improving business performance/customer satisfaction.
  • Proactively liaise with internal stakeholders to form report specifications, using commercial knowledge to make recommendations on what would best serve the business.

About You

  • Degree level qualification preferably
  • ESSENTIAL - experienced in using Salesforce to elicit, document, and analyse requirements around business challenges, and then recommend/produce data-driven solutions.
  • Proven experience in information management with the ability to review and analyse historical data and performance
  • Analytical & strategic - familiar and comfortable in utilising data
  • Strong communication skills, able to deal with internal stakeholders at all levels
  • A methodical and detailed approach to problem solving, able to analyse and think logically
  • Excellent organisational and time management skills, with the ability to multi-task, prioritise and work to deadlines, using own initiative.
  • Highly proficient in the use of MS Office applications including Word, Excel, and Outlook
If you are interested in the above role then please apply or get in touch to discuss further.
Jess Ashton Managed by Jess Ashton
apply Posted - 09.06.2021

Apply Now

Allowed files: Word, pdf and txt

Consult will endeavour to contact candidates within 14 days of application. However, if you do not hear back after 2 weeks then please assume on this occasion, unfortunately, you have not been successful.