Laboratory Services Manager



This is a fantastic opportunity for an experienced Senior Laboratory manager to join a successful and established service support organisation working with the UK’s top pharmaceutical companies. They are looking for dynamic, strategic and enthusiastic individuals with significant experience managing a team in a scientific/ laboratory environment. In return, they offer a highly competitive salary with a great benefits package.


  • Responsible for managing Lab management operations on customer sites and leading the Lab Management service through change, alignment and transition ensuring that the model meets the current and future demand from the customer and science functions and to ensure a dynamic and future proof service provision.
  • The Research Services Manager is required to have a background in bench level science and have a future service vision that can be executed from both an operational and strategic growth perspective.
  • The Research Services Manager is required to interpret current and future customer requirements and to plan and respond by utilising internal and external benchmarking and reviewing in-lab and digital expectations and opportunities.
  • The Research Services Manager will be required to work effectively and efficiently across multiple sites.
  • The provision of a 2021-24 service strategy encompassing innovation and key customer drivers is a key success factor for this position in addition to a transition plan to ensure service continuity during transition at all sites including the new facility.
  • To provide subject matter expertise where required to support the customer led transition to the new build campus.
  • A strong affinity with science and lab operations to be able to appropriately direct UK/SWE Heads to sponsor projects to respond to service gaps, to maintain quality and alignment, to innovate and to bring ongoing value to the customer
  • To understand customer needs and ability to effectively engage and communicate with multiple customer and partner functions to ensure positive outcomes
  • Provide an aligned and balanced service model that can flex to customer needs and service cover at all sites
  • Maintains a quality service by analysing and resolving customers service problems and recommending system improvements

About You

  • Scientific background
  • Confident, embraces and leads change
  • Self-motivated - develops personal growth opportunities
  • Line management experience
  • Communicative expertise
  • Interpersonal skills
  • Strategic
  • Natural leadership and inspirational ability
  • Dynamic and strategic decision-making ability
  • Able to drive internal and external collaboration
  • High level organisational skills
  • Coaching and mentor ability
If you are interested in the above role then please apply or get in touch to discuss further.
South East
apply Posted - 16.07.2021

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Consult will endeavour to contact candidates within 14 days of application. However, if you do not hear back after 2 weeks then please assume on this occasion, unfortunately, you have not been successful.