Key Account Manager

As part of our recruitment process at Consult, we are currently seeking a Key Account Manager for a fast-growing establishment that is located in North West of Germany.

The successful candidate will work with the Country Business Manager to develop, achieve and maintain business growth and market share through exceptional sales execution. Responsible for managing achieve short, medium and long-term strategic plans and annual sales targets. Responsible for provision of excellence in customer relationship management, customer service and support as we deliver in a customer focused, consultative approach. Effective representative for and positive promotion of the brand. Establish and maintain high level Key Opinion Leader (KOL).

Drives Results and Sales and Regional Business Performance:

• Develop and own regional plan in line with revenue and growth commitments.

• Manage tender bids, submissions and negotiations in their region.

• Deliver quarterly/annual budget expectations and management of revenue as required in line with the national plan.

• Is self-directed in working with their team to meet and exceed business objectives.
• Assures their sales team meets the business need of customer not just the sales of the product.
• Collaborates with other team members and other resources to achieve desired customer outcomes.

Displays Business Acumen and Organizational Astuteness:

• Understands customers and company’s business and financial drivers to assist sales team in developing business solutions.

• Working autonomously to manage complex sales activities with senior customer stakeholders (management, clinician, finance, procurement and commissioning).

• Ensures sales team are current on the health care field, competitive products, legislation and relevant disease states.
• Builds and leverages relationships at all levels and networks both internally and externally to achieve desired results.
• Anticipates and navigates situational resistance within their region to new ideas or business development efforts to gain agreement/acceptance.
• Properly introduces new team members to the full environment.
• Influences, Negotiates and Communicates for Impact:
• Is effective at asking relevant questions and listening to understand business issues and goals within their region and provide mutually beneficial business solutions.
• Builds strong relationships with internal team members and external contacts based on trust and communication.
• Develops, manages and negotiates in conjunction with Key Accounts, new and ongoing purchasing agreements with buying groups and KOL’s in their region.

Demonstrates Critical Thinking and Emotional Intelligence:

• Embraces and encourages learning new skills, knowledge and behaviours.
• Works to become more self-aware and demonstrates self-regulation in making business and personnel decisions.
• Displays ability to properly define business problems and /or opportunities and develop effective solutions based on information, facts and evidence.

Displays Accountability and Leads and Develops Others:

• Creates and leads plans for change within their area.
• Understands and focuses on driving sustainable results.
• Provides insight and coaching to develop their team.
• Holds self and their direct reports accountable to fulfil commitments and model all behaviors asked of others.

Additional job duties may be assigned from time to time.

• Diagnostic sales experience, proven track record in delivering commercial results
• Lab Background beneficial
• Graduate Diploma or Business Administration qualifications – commitment to undertake or in progress
• Excellent written and verbal communication skills in English, French, any German is beneficial
• Proficient in Microsoft Office Suite, experience with SalesForce CRM and Oracle ERP systems
• Holds current drivers’ licence of relevant class.