Medical Devices
Medical Devices

Enterprise Account Manager



Fantastic opportunity to join a well-known and reputable transplant diagnostics business. A fantastic chance to join an organisation achieving YoY growth and have a huge impact by working for a forward thinking, innovative company in a National Account Management role in Germany.


  • Acquire a thorough understanding of key customer needs and requirements
  • Develop and maintain strategic long-term trusting relationships with key accounts to accomplish organic growth and long-term company objectives
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Play an integral part in generating new sales that will turn into long-lasting relationships, by researching and source potential clients
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
  • Collaborating with sales team to maximize profit by up-selling or cross-selling
  • Meet quarterly and annual sales/gross margin targets and instrument placements
  • Manage and supervise customers' services through quality checks and any kind of appropriate follow-up
  • Prepare a variety of status reports, including activity, closings, follow-up and adherence to goals (CRM)
  • Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff
  • Monitor and report competitors' activity and competitors' products
  • Coordinate with staff to accomplish the work required to close sales and to guarantee a high-quality field service

About You

  • Bachelor’s degree in a scientific or economic discipline or equivalent
  • Experience in a Medical Laboratory environment (at least 5 years)
  • Proven experience in key account management and in consultative selling
  • Strong analytical skills to understand and adjust to trends and market dynamics
  • Ability to plan and execute in efficient manner (i.e. expense reporting, sales analytics reports)
  • German native speaker or equivalent; proficient in English – spoken and written
  • Proficient in Microsoft Office products for word processing, sales analysis and reporting, and creation of presentations (Word, Excel, PowerPoint and Outlook)
If you are interested in the above role then please apply or get in touch to discuss further.
Elliott Firth Managed by Elliott Firth
apply Posted - 01.08.2022

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Consult will endeavour to contact candidates within 14 days of application. However, if you do not hear back after 2 weeks then please assume on this occasion, unfortunately, you have not been successful.