Support Services
Support Services

Customer Service Representative

Manchester

Scope

This is an exciting opportunity to join one of the European leaders in the field of commercial catering in a full-time role. This is based at their head office in Heywood, Manchester. Having had a record start to the year, they are looking to rapidly expand their team with a customer service representative.

Responsibilities

  • Manage customer relationships via telephone and other forms of correspondence
  • Ordering parts.
  • Ensure calls are dealt with within the agreed time frame
  • Ensure any complaints are managed accordingly
  • Liaise with engineers
  • Deal with customers returns and refunds
  • Develop and maintain an effective relationship with customers

About You

  • Experience working in a B2B customer service environment
  • Ideally experience within the refrigeration industry would be desired but not essential
  • Good phone manner
  • Experienced with Outlook, Microsoft Word
If you are interested in the above role then please apply or get in touch to discuss further.
Brad Austin Managed by Brad Austin
highlights
North West
Permanent
Office
apply Posted - 27.08.2021

Apply Now

Allowed files: Word, pdf and txt

Consult will endeavour to contact candidates within 14 days of application. However, if you do not hear back after 2 weeks then please assume on this occasion, unfortunately, you have not been successful.