Cancer & Outpatient Centre Manager

Rare opportunity for a high-calibre leader in healthcare to join a specialist, global leading specialist healthcare provider with state-of-the-art facilities in Guildford.

Ideally you will have leadership experience in a hospital or secondary care/specialist clinic setting, with experience of commercial management, maintaining a high level of patient satisfaction, compliance and leading a high-performing team and culture.

• Accountable for the Health and Safety of all individuals using the centre
• Responsible for the management and maintenance of existing Consultant relations and building relationships with newly recruited Consultants.
• Accountable for ensuring full centre compliance with governance regulations and enactments
• Drive a high-performance culture using data to drive decision making and actions to deliver performance against budget.
• Develop and maintain relationships with partner hospitals and work with them to maximise opportunities
• Assist in the execution of month end processes and audits
• Monitor KPI’s and identify efficiency and/or effectiveness improvements
• Review customer feedback through patient satisfaction surveys and develop quality improvement action plans
• Responsible for the development, motivation and performance of all staff
• Agree, own and facilitate KPI’s for yourself and your team and model the organisations Performance Management process
• To take a proactive approach to quality and prepare for any regulatory inspections and ensure that the appropriate evidence is in place to meet inspection requirements

• Successful P&L delivery
• Significant team building and direct line management experience
• Passion for service excellence and improving quality
• Significant involvement in delivering healthcare in a commercial environment
• Track record of developing business growth opportunities
• Experience of working with the private health sector
• Commercial awareness
• Analytical and enquiring nature
• Able to quickly understand business drivers of healthcare market and delivery
• Well organised, systematic and resilient
• Good at developing and maintaining business relationships with a wide range of stakeholders (including clinicians)
• Consultative and involving management style and keen to develop other
• Evidence of commitment to continuous development

Amazing base salary on offer + 25% bonus, combined with an extensive benefits package including private healthcare, dental & eyecare plan, income protection, free parking, buy & sell annual leave etc.