Business Relationship Manager

A vibrant, forward-thinking partnership of highly respected practices across the UK, comprising some of the best clinicians in the profession.

This is a unique opportunity to manage relationships and partnerships between valued practices and specialist hospitals within the animal health sector. A high growth company with opportunity for future progression and development.

• Arrange regular diary plan to visit practices particularly with core targets, aim to visit x practices per month and build relationships with the team to be seen an extended member of their support team
• Build core relationships with referring clinicians and their support team as appropriate
• Provide materials and support to the local practices, aligned to the referral centre to support their need
• Develop regular feedback process as part of practice visits to understand what could be improved at the referral centre or increased awareness is required to drive increased numbers of referral
• Ensure that the referring practices are clear of all specialists and specialisms within the referral centres and any new specialists that arrive, they are updated on
• Work with the Marketing Business Partner to develop the plan for establishing the developing the BRM role for the referral centre

• Some knowledge of veterinary businesses and how they operate (beneficial, not essential)
• Experience of building business support plans
• Budget management
• Good stakeholder manager and relationship builder
• Knowledge of relationship management
• Understanding of B2B and B2C market dynamics
• Understanding of service sectors
• Degree or professional qualifications
• Stakeholder management
• Influencing skills
• Teamwork
• Relationship management
• Collaboration
• Ability to shape and create
• Time Management and organisation skills
• Emotional intelligence