Business Relationship Manager

A vibrant, forward-thinking partnership of highly respected practices across the UK, comprising some of the best clinicians in the profession.

This is a unique opportunity to manage relationships and partnerships between valued practices and specialist hospitals within the animal health sector. A high growth company with opportunity for future progression and development.

Due to growth and expansion in the group, we are recruiting x3 new roles to add to their, already highly successful team.

We are looking to speak with enthusiastic and passionate candidates ideally from a veterinary nursing or clinical background and with some commercial experience OR veterinary sales experience. You will be responsible for working closely with your local specialist hospital in order to drive top line business growth and local referring practice engagement through relationship building.

• Arrange regular diary plan to visit practices particularly with core targets, aim to visit x practices per month and build relationships with the team to be seen an extended member of their support team.
• Build core relationships with referring clinicians and their support team as appropriate
• Provide materials and support to the local practices, aligned to the referral centre to support their needs
• Develop regular feedback process as part of practice visits to understand what could be improved at the referral centre or increased awareness is required to drive increased numbers of referrals
• Ensure that the referring practices are clear of all specialists and specialisms within the referral centres and any new specialists that arrive, they are updated on.
• Work with the Marketing Business Partner to develop the plan for establishing the developing the BRM role for the referral centre

• Some knowledge of veterinary businesses and how they operate (beneficial, not essential)
• Experience of building business support plans
• Budget management
• Good stakeholder manager and relationship builder
• Knowledge of relationship management
• Understanding of B2B and B2C market dynamics
• Understanding of service sectors
• Degree or professional qualifications
• Stakeholder management
• Influencing skills
• Teamwork
• Relationship management
• Collaboration
• Ability to shape and create
• Time Management and organisation skills
• Emotional intelligence