Support Services
Support Services

Business Intelligence Analyst

Scope

We are proud to be working with a market-leading hearing device manufacturer who have forged a reputation as a world leader; developing innovative hearing care solutions on a global platform, they are one of the largest groups within this ever-evolving healthcare sector.

We are now looking to recruit a commercially-minded Business Intelligence Analyst to work within the BI team, working in close conjunction with the Operations Director; this is an important position for the company in defining areas for improvement through analysis of sales data.

If you are able to successfully provide analytical insight into business and continually improve data management processes; this is a fantastic opportunity to develop your career with a progressive, forward-thinking Med Tech Manufacturer.

Responsibilities

  • Provide relevant and accurate analysis to improve channel and product understanding, highlighting possible risks and potential opportunities
  • Engage directly with stakeholders within the business to identify the most effective measures and platforms to aid decision making and accurately reflect the position of the business – reports, dashboards etc
  • Strong analytical skills in addition to knowledge of analytical or database software, particularly CRM or business intelligence systems
  • Strive for constant process improvement within all areas of the business through analysis and continual development of CRM platform
  • Manage and own data points linked or associated with CRM platform including account records and contacts, identifying areas of poor data quality
  • Work directly with various departments in implementing CRM platform support to meet their needs, both long-term and on a project-basis – Marketing (customer segmentation), Customer Services (calls)
  • Provide technical expertise, understanding and training to foster self-reliance within CRM system users and ensure best practice
  • Ability to plan analytical and systems support to meet the future requirements of the business and its stakeholders
  • Timely and accurate submission of business metrics or analysis to HQ

About You

  • Minimum 3 years’ experience within a sales-focussed analytical role
  • Proven experience of delivering data analysis within a business
  • Strong commercial awareness and the ability to provide relevant insight
  • Ability to work under pressure and to strict deadlines
  • Knowledge of sales, finance and customer service processes
  • Pragmatic approach with a strong focus on accuracy and deadlines
  • Ability to communicate and present key concepts succinctly across all levels of the business
  • Project management skills and ability to prioritise work
If you are interested in the above role then please apply or get in touch to discuss further.
Patrick Reed Managed by Patrick Reed
highlights
North West
Permanent
Technical
apply Posted - 05.11.2021

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Consult will endeavour to contact candidates within 14 days of application. However, if you do not hear back after 2 weeks then please assume on this occasion, unfortunately, you have not been successful.