Bank Support Worker

A fantastic opportunity has surfaced for a talented Bank Support Worker to join a specialist private provider of Addiction Therapy and Rehabilitation, with first-class care clinics UK wide. In this role you’ll be supporting clients of the centre in relation to substance misuse. We are looking for high-calibre Support Workers who are passionate about making a difference to people’s lives.

• Oversee and or conduct effective intake, assessment and discharge interventions.

• Ensure clients observe the programme’s rules and support the manager in investigating and taking action where these may have been breached including substance testing.

• Assist the therapeutic team to carry out accurate, complete and timely risk management planning and reviews in conjunction with external third parties where appropriate.

• Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records.

• Work with clients to produce appropriate and achievable recovery plans to help them address their identified needs.

• Ensure residents attend external appointments in line with their care plan by supporting them to access transport or accompanying them if necessary.

• Provide advice, information and support to clients including referral to aftercare services that focus on maintaining an abstinent lifestyle.

• Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion.

• Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice and the company’s QA strategy, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations.

• Level 3 Qualification in Health and Social Care or equivalent.

• Experience of direct work with substance misusing clients.

• Good organisational skills and time management skills.

• Good verbal and written communication skills at all levels.

• Ability to undertake lone-working safely and effectively.

• Ability to negotiate and influence effectively in terms of professional boundaries.

• Ability to express empathy and a non-judgemental attitude with a calm, caring approach.

• Proficient within the demands of the role in Word, Outlook and Excel.