Administrator - Therapy

Exceptional opportunity for an experienced Administrator to join a specialist private provider of Addiction Therapy and Rehabilitation, with first-class care clinics UK wide. The responsibilities of the role is to support the centre to set up and maintain effective administration systems and deal effectively with visitors and staff.

• Undertake general administrative and clerical duties e.g. filing, photocopying, maintaining the office diary, minute taking, etc. to support the centre’s service delivery.
• To count and allocate client money on a weekly basis.
• To manage, update and change the office calendar as required.
• Ensure all timesheets and overtime are submitted within dates set out by the Finance Manager in order to process information for payroll in a timely manner.
• Act as point of first contact for telephone, email and face to face enquiries, answering those within the job holder’s competence and diverting the remainder to appropriate colleagues.
• Assist with the recruitment and induction of employees and volunteers and maintain accurate and complete volunteer files. This job holder is a designated DBS evidence checker and on-site application processor.
• Develop and maintain accurate databases, records & systems in order to provide accurate and timely financial, statistical and monitoring information for reporting purposes when required for the Centre Manager and other relevant parties.
• Liaise with Finance to maintain an accurate Petty Cash system, ensure approved invoices are sent for payment and reporting client turnover.
• Place orders and liaise with suppliers and contractors to ensure goods and services are supplied in accordance with the requirements of the centre.
• Support the centre manager in the operation of the H&S system and environmental standards including those relating to food safety.

• Minimum of Grade C in GCSE English and Mathematics (or equivalent qualification)
• Previous experience of administration duties
• Confidence to work on own initiative
• Strong team player and interpersonal skills
• Takes a proactive approach to problem-solving
• Strong organisational skills and the ability to prioritise multiple demands
• Proficient in using Microsoft Office and Outlook.
• Good written and verbal communication skills
• Ability to respond flexibly to the demands of the role