Account Specialist

This is an amazing opportunity to join a multi-million establishment, whose mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. They strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its aesthetics portfolio.

We at Consult are therefore on the search for a suitable candidate to take on the role of the Account Specialist. This role will require the successful candidate to report to the Regional Business Manager for the Business Unit; they will be the direct contact for key stakeholders to communicate the value proposition; they will be the main executor of the infield brand strategy and will develop customer relationships whilst maximizing opportunities based on strong account plans.

Apply today, to be considered for this position!

Responsibilities:

Customer selling and relationship management

• Deliver expected performance and beyond (sales) in the territory.
• Develops Smart pre-call objectives in line with territory strategy and brand team goals leading to a change in customer behavior
• Effectively handles objections or concerns.
• Consistently gains a logical, reasonable call to action/close on every sales call.
• Educates medical providers and staff
• Identifies, develops, and maintains disease state experts and speakers/advocates.
• Differentiates Humira's value proposition in an impactful and memorable way to physicians or other stakeholders assigned
• Continuously strive to gain and share market intelligence
• Capacity to organize and manage stakeholder meetings
• Strong communication skills, ability to flex style based on customer insights.

Clinical and Market Knowledge Development

• Proactively initiates, develops and implements a growth plan to develop in the current position and prepare for future opportunities.
• Shares best practices to enhance our business success across the Brand Teams
• Completes all e-learning and ISOTRAIN on time
• Demonstrates in-depth disease, product, market and competitive intelligence expertise.
• Has a deep understanding of the multi-stakeholder environment.

Territory Management

• Continuously analyses sales reports (Foresight, CRM etc) and field intelligence.
• Develops a business plan for own territory in line with brand strategy.
• Accurately identifies customer position on the sales cycle. Effectively targets and tracks resources to maximize sales opportunities (budgets, adheres to industry and compliance requirements while managing the territory.
• Works closely with infield team, nurse team and wider brand team.
• Delivers required activity in a competitive market to ensure Share of Voice leadership
• Identifies opportunities and uses innovative practices to overcome barriers.
• Responds to critical business opportunities and threats.
• Keeps all company systems, such as CRM, and other administrative expectations regularly up to date.

• Primary degree preferred, preferably science/nursing/business and/or relevant industry sales experience.
• A development mindset with a willingness to learn and raise the bar on performance and capability are pre-requisites for the role.
• Looking for a career opportunity in a fast-moving high profile brand with the determination to overcome challenges and obstacles to deliver and succeed.
• An expert communicator, as comfortable engaging customers via remote platforms as you are face to face.
• Mindset – Driven, curious, resilient, solution-focused, embrace change, innovative.